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Common Questions
Quick answers before you reach out.
I didn't receive my report — what do I do?
Check your spam or junk folder first. If it's not there, contact us at info@ridesaudit.com with your order number and we'll resend it immediately.
How do I request a refund?
Email us at info@ridesaudit.com with your order number and a description of the issue. We review all valid complaints within 5–7 business days.
Can I get a report for any vehicle?
Yes. We cover cars, motorcycles, trucks, and boats. We support US domestic vehicles and vehicles imported into the UK, Australia, and New Zealand.
How long does a report take?
Reports are delivered to your email within 4–8 hours of your confirmed purchase.
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